VALLEY HARVEST · CUSTOMER INFORMATION
Cancellation Policy
Order-change handling must be defined against Valley Harvest’s actual packing and dispatch workflow.
CONFIGURATION REQUIRED — set the cancellation cut-off, contact channel and any payment/refund effects before launch.
Policy status — business decision required
Valley Harvest has not supplied a final cancellation cut-off or procedure. The current checkout records a pending order and does not collect payment. This page does not imply that an order can always be cancelled after processing or dispatch.
Requesting a change or cancellation
Contact customer care promptly with the order number and the change requested. The business must configure contact channels, processing stages, cancellation eligibility and any effects on refunds before production. Guest checkout remains available; an account is not required to submit an order.
Customer-care contact
- support@valleyharvest.shop
- Phone
- 1800-100-999